Frequently Asked Questions
Everything you need to know about your Sylverton experience.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to monitor your package's progress in real-time.
What is Sylverton's return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Simply visit our returns portal to start your request.
Do you offer international shipping?
Yes, Sylverton ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.
How do I ensure I choose the right size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our curated collections may have slightly different fits.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
Are your materials sustainably sourced?
At Sylverton, we prioritize ethical manufacturing and use high-quality, durable fabrics designed to last, reducing the environmental impact of fast fashion.